Our Teams

- discover the team at hotel carmelina -
Our Teams

At The Carmelina hotel we truly value all our staff. We realize that they make the difference when it comes to providing excellent customer service. We are currently a family of about 100 people – only a small part of them are presented here – a team of devoted, passionate people whom all hold the key to our success. Whilst the hotel itself is the reason that guests come to visit us, it is “the team” that ensures their return.

The entire The Island Team would like to take this opportunity to thank all our guests from the previous seasons, and we will be pleased to welcome you and meet you at our hotel also!

Dave Bautista

General Manager Carmelina Hotel

Madone brings more than 25 years of experience in the hospitality industry and five years as the Director of Sales and Marketing for The Oak Bay Beach Hotel. During her tenure, Madone has overseen the property’s multifaceted sales and marketing efforts, which have contributed to The Oak Bay Beach Hotel earning a place among the top-performing hotels in Canada. She was recently awarded Top 20 under 40 for Vancouver Island.

Kreg Graham

Executive Chef

Chef Kreg Graham, now with 19 years of experience in international 5-star kitchens, joined The Oak Bay Beach Hotel in October of 2015 as Executive Chef, applying a strong expertise in fine cuisine and culinary management. When asked about his philosophy on food and cooking, Kreg will tell you that in order to create extraordinary cuisine, one must begin with the best ingredients available; and the measure.

Madone Pelan

Guest Service Department

Since 1997 I am working at The Island in the guest service department. I am a reliable and diligent person with an optimistic outlook on all things in life, with excellent communication skills and a pleasant personality. I enjoy learning new things and I am quickly picking up new skills & knowledge. Working in an exciting and yet demanding and progressive.

Dillon Carfoot

Human Resources Manager

Colin is a Chartered Professional in Human Resources with 12 years of experience in the hospitality industry. Originally from Ontario, Colin relocated to British Columbia after graduating from Bishop’s University. Through his career, he has worked with luxury resort properties across the province and internationally with cruise ships. Colin’s background encompasses both front-line and leadership.

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